Customer Testimonials
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Barry Morris is outstanding and very knowledgeable and helpful and kind. My wife and I have been buying cars from Barry and Ray Skillman Westside Mazda for over 20 years, and they treat us like family. We trust Barry and the dealership 100%. We have been totally satisfied with the service department and the sales department. We would highly recommend buying a car from Barry and this dealership. We have bought or leased 7 cars from Barry.
They really helped me with my van I was without my van for whole month they gave me a rental for the time until they got my vehicle completed I finally got my van back & we back rock & rolling
We've purchased two vehicles from Ray Skillman West and could not be happier. With both vehicles, the selection and purchasing experience was simple and quick - the fastest car purchases we've ever made. Every staff member we encountered was courteous and professional. In fact, four staff members stayed significantly past closing to help us complete the purchase of our second vehicle. I highly recommend Ray Skillman West.
Dan was outstanding and honest.He should get a raise!!!!
I got a car from Ray Skillman in February 2026, but am just now able to post my review (June 2026). Mark Hudson was my salesman and he was super friendly, funny and got me in my new car! I participated in their Lease Here, Pay Here program after no one in Indianapolis would approve me for a car for either financing or leasing without a co-signer. And I do mean NO ONE. I had been leasing a Chevy Cruze from Ray Skillman since 2023 and my lease was set to end in March 2026. Having moved to a different state in 2024, I was ... Read More Google - Jun 13, 2026
I had a great experience purchasing a car with Ray Skillman Kia West. I had the pleasure of working with Austin. He was attentive, helpful, and was able to find what I wanted within budget. I also worked with Jake who was quick and resourceful as well as answered all my questions. Great experience and would recommend to anyone.
The service department did a great job repairing my car. I would highly recommend. Chris, The shop manager is very pleasant to work with.
Our first oil change went well. Timely, and clean. It was one of our complimentary oil changes.
It's the integrity and honesty for me 😉
LOVE the service team here. Friendly, thorough, trustworthy. GREAT experiences.
I appreciate their friendly professionalism and quick, thorough work every time I bring my car in for service.
Talk to Jose. He's a real one. He'll take care of you.
Great experience! Darin took care of us for a 2025 eclipse cross. I love it and the team was super professional. Please go here and get your next vehicle.
I have only had dealing with Mazda and Kia but both places had top notch services.
Quick and knowledgeable.
They buying and servicing experience was efficient and simple. I am happy with this dealership
Good service. Pleasant experience which I never thought I would say about service for my car.
Great experience and very helpful staff.
Liked being able to book the service online. In and out in one hour. Friendly staff.
Quick and easy service appt. Good communication before and after. Only suggestion I might make is to upgrade waiting area? Beverages and better wifi?
As always, everyone in the service dept was great. Efficient, kind, and excellent communication. Awesome service.
Went well at service
A great experience… such a wonderful place.. service is excellent and people are outstanding… shows what great management will do… highly recommend for all your service and vehicle needs !!
If they somehow messed up giving me an oil change, I would still give it three stars simply because of the cookies in the showroom. Those were EPICALLY delicious! Customer service was top notch. Friendly staff. Home renovation TV shows playing in the waiting room. I literally love you.
They made my appointment and completed the work very quickly . I appreciate the speed and quality they provided .
Quick and easy appointment, Justin was completely ready and prepared for my service. Always a great experience.
Bought a used car. 64k miles. All was well. Drove it home. Very next morning check engine light was on. Not even an attempt out of anyone to try and even make it seem as if they cared at all. Terrible experience
The attendant was friendly and courteous, and the service was efficient. I was assisted promptly in In-N-Out in a timely manner.
The service department is top-notch. Jeff and his team provide excellent service to their clients in a professional manner.
Awesome people to deal with really good people
Justin was very accommodating and efficient. He pointed out some fine thought to be scratches on my driver mirror that I had not noticed but were easily removed. That attention to detail is impressive. Drop off and pickup with loaner was seamless.
fine job. appreciated the detailed explanation and the suggestions for future service. The waiting area was pleasant enough.
Service was quick and professional. Advisor advised us to try a repair rather than a replacement based on his research that saved me $400. Happy to spend $17 instead of $400! Going above and beyond to please the customer — A+!!!!
I’ve been going here for all my auto service needs since before my 2020 purchase and have always received great service , their very knowledgeable with over the top service; I love the service and people/staff ❤️
The men greeted me at the service desk with in a minute of arriving. I was early but they got me in and out within an hour. I doubt I will have any further service performed at the dealership due to hours and no Saturday service. Location is not ideal either. Price quoted for future service is also excessive.
Nathaniel South went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Nathaniel!
I've noticed the last few times I have been in, it has seemed to take a lot longer, so this time I paid more attention. When my car was finished and pulled around front, the tech dropped my paperwork and key at the desk of the gentleman that checked me in. I waited several minutes and then went out to the garage area. The associate who was to finish my visit was outside on the phone vaping, when he approached the door, he looked inside then turned around and started texting. He finally came in saw me, called me ... Read More Google - Jan 6, 2026
Justin and the Mazda team took great care of our car — as usual — and made sure service recommendations were appropriate for our car based on its history. As always, a pleasant experience with a knowledgeable and friendly team.
The service provided was exceptional, characterized by friendliness and extensive expertise. The team went above and beyond to ensure the successful repair of my vehicle especially Justin
Great experience at Ray Skillman West! Keenan was very helpful and had the car I was looking for pulled up when I got there. Everyone was great to speak to and was very helpful.
The waiting area was hospitable, and staff looked over another mechanic's diagnostic report and provided honest feedback about actual need for service. I was glad to get an oil change.
So far my experience with Ray Skillman Mazda Westside has been amazing. Booking is easy, whether online or by phone, and the staff is always professional. They have a comfortable waiting room while my car is being worked on. They address issues properly. I even had a recall on my vehicle, and they took care of it without any hassle.
Very attentive. Friendly. Understood my needs. Quick service. Even was able to get me in for a unscheduled service.
Service for oil change and tire rotation was great. I needed 3 windshield wipers and inquired as to an installation fee. I was very disappointed to find there is an installation fee. I incorrectly assumed installation would be done as a courtesy especially since I purchased my car from you. I purchased the wipers from the parts department. I tried to install them as I've done on previous vehicles I've owned but at 77 years old no longer have the hand strength I once had. My son will install them for me. Nancy Wehrling
Great service and prompt appointments. Excellent staff who takes time to explain everything that needs to be done.
Very Good Service
Easy to make a service appointment and they do a through check on the car. Had some work done last week that had a reoccurrence and the staff fixed it and were honest about the mistake. I trust the staff…they are also very friendly.
Everyone was very kind and made sure I was taken care of as soon as I got there. Thank you!!!
I’ve been coming here for 10 years and I’ve never had a bad experience. The whole team is wonderful.
It's a very smooth and pro experience, and it's sweet to say the waiting areas have two working areas, thanks.
Get the job done in a timely manner and t the prices quoted. Easy to make an appointment online.
Friendly staff, work is completed in a timely manner. Video updates on what is going on with my car.
I had a very good first experience at this dealership. My problem was fixed quickly and I was treated well and kept informed.
I had a very pleasant experience at this dealership, Kenzie Jinks was a wonderful help, she answered all my questions and was very patient throughout the whole process.
I brought my car in. I waited for someone to check me in. No problem except the 15 minute wait. Then I was not given even an estimate of how long it would take. I asked… a few hours? I was told probably a long time and that I should drop the car off. That wasn’t an option so I waited. My left blinker doesn’t work. I already knew that it wasn’t the light bulb or a fuse. Two hours later I was told that the wires are corroded and that it would be over $3800 for the repair! ... Read More Google - Sep 25, 2025
It was a great experience working with Barry and Rodrigo on my car purchase. Barry was very clear and efficient with all the details by email, and even though he was off the day I came in, he made sure Rodrigo had everything ready for me. He even sent me a handwritten thank-you note afterward, which I really appreciated! Rodrigo was also awesome—he helped me drive my new car to Carvana since I was a bit nervous. There was a small hiccup during the paperwork, but I shared my feedback and Rodrigo passed it on to the manager. Overall, ... Read More DealerRater - Sep 19, 2025
Great experience. The staff went out of their way to work with me and helped me buy the vehicle I really wanted.
Ray Skillman Hyundai service department is very frustrating to deal with. I have a 2024 Tuson I bought from Ray Skillman, in just over a year I had to take it in due to a loud noise when hitting bumps, It turned out to be a shock that went bad so they send me back home. Telling me they would have to order a shock had to come back in a week later to have the shock installed. Yesterday I called their service department and told them the air conditioning had stopped working. They told me to bring it in today ... Read More Google - Aug 22, 2025
Friendly staff, kept me updated during my service and included detailed video of the condition my vehicle was in. Would recommend this dealership.
The service department is fantastic. They are quick and kind. The dealer who sold us the car on October was also really nice.
When I came to pick up my vehicle I expressed concern over some key fob issues. The employees were attentive and solved the problem the same day!
I took my car in for an appointment to get part of my air conditioning system fixed, as well as to get the alignment fixed since my alignment was off. After waiting the expected/necessary few hours to get the AC fixed, I was notified that my car needed new tie rods, which was causing the bad alignment on my car. After signing off on the new tie rods, and waiting another few hours for the fix, I received my car back at the end of the appointment and this is where things went South. Upon driving my car out ... Read More Google - Jul 20, 2025
The service writer was friendly and personable. The service was done in a timely manner.
2nd time submitting this review. Someone at Ray Skillman changed my 1 star rating to a 4 star rating. I did NOT change my rating. They also removed my review.
Firstly, I just want to say the team that I worked with were very nice people and even had me come in to get a key fob at no cost to me.
That being said, let's get into it. I traveled 2.5 hours to get the vehicle they said I was approved for, I was so excited. Bought the Dodge Caravan and brought it home where I immediately noticed the back bumper (... Read More Google - Jun 26, 2025
The service team is wonderful. Chris has always been very communicative and very patient with me. Even when I have tons of questions, he never comes across as being annoyed about it. The tech Tyler, was also very communicative when I was picking up my vehicle. Once I managed to find the OBDII sensor, Tyler hooked up the code reader and thoroughly explained the few codes to me that popped up. Everyone including me, thought the sensor was previously removed from my vehicle as they could not find it in the control panel. Ask them for the details of how ... Read More DealerRater - Jun 8, 2025
My service was great. Speedy, particular attention to explaining about questions I asked. Totally satisfied. I love my Sante Fe & service given.
Professional service every time! Brad helped me with my vehicle and informed me on the vehicles condition. Insightful and helpful.
Appointment was for 8:00. Check in started at 8 so already running behind schedule. Only one person checking folks in. Steady pace but not quick. Car was picked up at 8:20. Recall service took an hour with a mandatory review of potential services. Not out till 9:30. Feel like 9:00 would have been fair.
I love the Mitsubishi service team. I've been a loyal customer for many years. Mitsubishi has always taken car of my car needs. Great service all the time. Thank you
I took my car in for routine service and it was completed in a very timely manner.
Poor customer service and absolutely zero help.
Service is always performed done carefully and completely, with good communication throughout the process. I have confidence that what is being done is needed and that it will be done well.
Great people and quality service. Brad and Nick make it as easy as possible to get your car fixed and serviced.
I couldn't have asked for better service. Brantly greeted me with a smile and a confident attitude that made me feel comfortable immediately. 30 minutes later my oil change and tire rotation was finished. I waited in the customer waiting area with the aroma of fresh baked cookies. I was pleasantly surprised when I heard my name called. I could not believe how smoothly this took place. What a nice way to start my day.
Quick and thorough service. Car was also cleaned. Promo notification when service was finished in estimated time.
Brantly Batton in service communicated great; he was friendly and professional. Glad to have free cookies in clean break room.
Rolled into the service center with a 2 liter of Mt Dew in my car , Dropped off the car came back when I got the text the car was ready and BOOM! The 2liter of Mt Dew was gone 🤷
My Review Absolutely Superb No Hassle Shopping Experience I Would Definitely Recommend Ask For Ezra
I am always pleased every time I visit Ray Skillman for maintenance and oil changes.
They made me wait a full 2 hours just for an oil change.
I will do a good job never had any problems. Never go back for any reason is done the first time right That’s important
They replaced the horn on my vehicle and it now works great. I am very happy with their service.
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